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Shipping Information & Returns Policy
Shipping Information With over 12 years experience in the adult retail and mail order industry, we understand what our customers expect - fast and discreet shipping. Your order will be shipped in plain packaging with no indication of the supplier. Your order will be shipped from our Brisbane warehouse. For Australian orders, a flat freight fee of $10.00 is charged. Please note that all delivery times are estimated from when your order leaves the warehouse. We usually process orders within 24 business hours. In the rare instance that it takes longer than 72 business hours to process your order, one of our staff will email you with a revised ETA. Your order will be shipped via Australia Post Express or Australian Air Express. Once your order has been processed, it will be send the next working day. If there is no-one to accept delivery, our courier will take your package to the nearest Australia Post Office. Our courier will leave a card allowing you to collect your delivery at your convenience. Your order will carry no indication of supplier and you will not need to mention Miss Stella in order to pick-up your package. If you need to check on your order, you can email our customer service staff at missstella@optusnet.com.au. |